Privacy Policy
What information do we collect?
· We collect
information from you when you register on the site, place an order, enter a
competition or promotion, respond to a survey or communication such as e-mail,
or participate in another site feature.
· When
ordering or registering, we may ask you for your name, e-mail address, mailing
address, phone number, credit card information or other information. You may,
however, visit our site anonymously.
· We also
collect information about gift recipients so that we can fulfill the gift
purchase. The information we collect about gift recipients is not used for
marketing purposes.
· Like many
websites, we use "cookies" to enhance your experience and gather
information about visitors and visits to our websites. Please refer to the
"Do we use 'cookies'?" section below for information about cookies
and how we use them.
How do we use your information?
We may use the information we collect from you when you register,
purchase products, enter a competition or promotion, respond to a survey or
marketing communication, surf the website, or use certain other site features
in the following ways:
· To
personalise your site experience and to allow us to deliver the type of content
and product offerings in which you are most interested.
· To allow
us to better service you in responding to your customer service requests.
· To quickly
process your transactions.
· To administer
a competition, promotion, survey or other site feature.
· If you
have opted-in to receive our e-mail newsletter, we may send you periodic
e-mails. If you would no longer like to receive promotional e-mail from us,
please refer to the "How can you opt-out, remove or modify information you
have provided to us?" section below. If you have not opted-in to receive
e-mail newsletters, you will not receive these e-mails (except when there are
certain information that we believe is very important that you should be notify
of). Visitors who register or participate in other site features such as
marketing programs and 'members-only' content will be given a choice whether
they would like to be on our e-mail list and receive e-mail communications from
us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety
of your personal information. Your personal information is contained behind
secured networks and is only accessible by a limited number of persons who have
special access rights to such systems, and are required to keep the information
confidential. When you place orders or access your personal information, we
offer the use of a secure server. All sensitive/credit information you supply
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our databases to be only accessed as stated above.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider
transfers to your computer's hard drive through your Web browser (if you allow)
that enables the site's or service provider's systems to recognise your browser
and capture and remember certain information. For instance, we use cookies to
help us remember and process the items in your shopping cart. They are also used
to help us understand your preferences based on previous or current site
activity, which enables us to provide you with improved services. We also use
cookies to help us compile aggregate data about site traffic and site
interaction so that we can offer better site experiences and tools in the
future.
We may contract with third-party service providers to assist us in
better understanding our site visitors. These service providers are not
permitted to use the information collected on our behalf except to help us
conduct and improve our business.
You can choose to have your computer warn you each time a cookie is
being sent, or you can choose to turn off all cookies. You do this through your
browser (like Netscape Navigator or Internet Explorer) settings. Each browser
is a little different, so look at your browser Help menu to learn the correct
way to modify your cookies. If you turn cookies off, you won't have access to
many features that make your site experience more efficient and some of our
services will not function properly. However, you can still place orders over
the telephone/email/fax by contacting us.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties
your personally identifiable information unless we provide you with advance
notice, except as described below. The term "outside parties" does
not include Patterns Ng. It also does not include website hosting partners and
other parties who assist us in operating our website, conducting our business,
or servicing you, so long as those parties agree to keep this information
confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect ours
or others' rights, property, or safety.
However, non-personally identifiable visitor information may be
provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided
to us?
To modify your e-mail subscriptions, please let us know by
modifying your preferences in the "My Account" section. Please note
that due to email production schedules you may receive any emails already in
production.
To delete all of your online account information from our database,
sign into the "My Account" section of our site and remove your
shipping addresses, billing addresses & payment information. Please note
that we may maintain information about an individual sales transaction in order
to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include
third party links on our site. These linked sites have separate and independent
privacy policies. We therefore have no responsibility or liability for the
content and activities of these linked sites. Nonetheless, we seek to protect
the integrity of our site and welcome any feedback about these linked sites
(including if a specific link does not work).
Changes to our policy
If we decide to change our privacy policy, we will post those
changes on this page. Policy changes will apply only to information collected
after the date of the change. (This policy was last modified on 10th May 2012.)
Questions and feedback
We welcome your questions, comments, and concerns about privacy.
Please feel free to send us any and all feedback pertaining to privacy, or any
other issue.
Online Policy Only
This online privacy policy applies only to information collected
through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and
Conditions section establishing the use, disclaimers, and
limitations of liability governing the use of our website.
Your consent
By using our site, you consent to our privacy policy.